T & C Ecfile
📄 Terms & Conditions
Welcome to ECFILE SOLUTIONS. By accessing or using our website, services, or applications, you agree to comply with and be bound by the following Terms & Conditions.
1. Use of Website
- You agree to use this website only for lawful purposes.
- You must not misuse the website or attempt to gain unauthorized access to any part of it.
2. Intellectual Property
- All content, logos, designs, text, graphics, and software are the property of Ecfile Solutions.
- Unauthorized copying, reproduction, or redistribution is strictly prohibited.
3. Service Availability
- We strive to ensure uninterrupted service, but we do not guarantee that the website will always be available or error-free.
- We reserve the right to modify or discontinue any service without prior notice.
5. Limitation of Liability
- Ecfile Solutions shall not be liable for any direct, indirect, or incidental damages arising from the use of our services.
6. Changes to Terms
- We may update these Terms & Conditions at any time.
- Continued use of the website implies acceptance of the revised terms.
7. Governing Law
- These terms shall be governed by and interpreted in accordance with the laws of India.
💳 Refund & Cancellation Policy
1. Cancellation Policy
- Users may cancel subscriptions or services as per the selected plan terms.
- Cancellation requests must be made through email or by contacting customer support.
2. Refund Policy
- Refunds are processed only if eligible under the selected subscription or service plan.
- One-time purchases are generally non-refundable unless otherwise stated.
3. Refund Processing Time
- Approved refunds will be processed within 7–10 business days.
- Refunds will be credited to the original payment method used during purchase.
4. Non-Refundable Cases
- Refunds will not be provided for services that are already used or partially consumed.
5. Contact for Refunds
- For refund or cancellation-related queries, please contact our support team.
Chennai
- 13/1 1st Floor Madhavaram High Road
- Perambur Sembium Chennai -600011
- Tamilnadu
- info@ecfile.in
